Page tree
Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 9 Next »

Introduction

This add-on provides the functionality to a user to reset his password.

In order to install it is needed to upload the Password Recovery Add-on in the Download's Page.

Once installed, it is necessary to configure it in the Console.

Then, in the login page the user will can reset his password depending on the previously configured method.

 

 

If the user has ESSO the flow works in the S.O. login page.

Configuration

The retrieve password configuration have three parameters:

  • Required questions: indicates if the system will check if the user questions are or not answered correctly.
    • Disabled: if this option is selected, the system will not check if the user questions are or not answered correctly.
    • Required: if this option is selected, the system will check if the user questions are answered correctly.
      If the user have not a required number of questions defined or he have not answered all his questions, the system will show the retrieve password questions page.
    • Optional: when this option is selected, the system will check the user questions but it will not show the retrieve password questions page if the user questions does not meet the configuration parameters.
  • Minimum number of questions filling: indicates the minimum number of user questions that must be have a answer in the user profile.
  • Number of answers to unlock: indicates the number of answers that must be answered by the user to reset his password.

Recovery

When the users want retrieve their passwords, they must have completed their questions and answers. If the system does not require it when the user start his session, he can complete it in his profile. Also, he can add and delete questions.

If the user have correctly configured his questions, to retrieve password he will follow the next steps to give to system sufficient information to prove their identity.

  1. They must indicates their username.
  2. They must answer the required questions.
  3. They must set the new password.

If the previous steps was correctly completed, the user session will be open and the user will can operate again.

 

 

 

 

 

  • No labels