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The Retrieve password configuration have some parameters:

  • Enable email recovery: it allows to recover the password via email sended to an authorizated mailbox.
  • Enable question & answer recovery: by checking this option, a question and a control response will be requested.
  • Preferred method: in case you select both previous options, this drop-drown allows you to priorize one option over the other.
  • Enforce fill-in questions: forces to answer the control question to recover the password.

    • Required: if this option is selected, the system will check if the user questions are answered correctly.
      If the user have not a required number of questions defined or he have not answered all his questions, the system will show the retrieve password questions page.
    • Optional: when this option is selected, the system will check the user questions but it will not show the retrieve password questions page if the user questions does not meet the configuration parameters.

  • Minimum number of questions filling: indicates the minimum number of user questions that must be have a answer in the user profile.
  • Questions to answer to unlock: indicates the number or questions that must be formulated to the user to reset his password.
  • Number of answers to unlock: indicates the number of answers that must be answered by the user to reset his password.

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