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Then, in the login page the user will can reset his password depending on the previously configured method.

 

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If the user has ESSO the flow works in the S.O. login page.

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  • Required questions: indicates if the system will check if the user questions are or not answered correctly.

    • Disabled: if this option is selected, the system will not check if the user questions are or not answered correctly.
    • Required: if this option is selected, the system will check if the user questions are answered correctly.
      If the user have not a required number of questions defined or he have not answered all his questions, the system will show the retrieve password questions page.
    • Optional: when this option is selected, the system will check the user questions but it will not show the retrieve password questions page if the user questions does not meet the configuration parameters.
  • Minimum number of questions filling: indicates the minimum number of user questions that must be have a answer in the user profile.
  • Number of answers to unlock: indicates the number of answers that must be answered by the user to reset his password.

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The user must fill the answers in the Selfservice portal. See you Youtube Soffid channel.

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urlhttps://www.youtube.com/watch?v=7hnlMbrl7Tg
 

Recovery

When the users want retrieve their passwords, they must have completed their questions and answers. If the system does not require it when the user start his session, he can complete it in his profile. Also, he can add and delete questions.

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  1. They must indicates their username.
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  2. They must answer the required questions.
  3. They must set the new password.

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